Primary Responsibilities: 

·       Gather and document business requirements for projects and improvements.

·       Analyze and optimize existing processes for efficiency.

·       Create clear requirement documents for IT teams.

·       Facilitate communication between stakeholders and IT teams.

·       Support system integration and resolve challenges.

·       Maintain project documentation and manage changes.

·       Provide end-user support and training for new systems.

Qualifications: 

·       A College graduate in any course. 

·       Trainings and/or Certifications on any of the following are a huge advantage - Agile BA Training, ITIL, Airline Business Applications, Business Process Engineering. 

·       At least 1 year of relevant experience as a Business Systems Analyst. 

·       Strong background in project management, systems and procedure documentation. 

·       Knowledge of a recognized project management methodology and IT project management framework.